Tk6333 Privacy Policy — Our commitment to protecting your data

1Introduction

Tk6333 (referred to hereinafter as "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how your data is kept secure.

By using tk6333's website and services, you are agreeing to this Privacy Policy. Please take the time to read it carefully. We want you to understand everything — no hidden clauses, no loopholes.

This policy applies to all tk6333 services — including the website, mobile app, live chat, email communications, and any other digital channels. This policy may be updated at any time, and you will be notified of any changes via your registered email.

2What Information We Collect

Tk6333 collects only the information that is strictly necessary. Collecting excessive or irrelevant data goes against our policy.

Information You Provide Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Current address and National ID number (for KYC purposes)
• Payment information — mobile banking number (full account details are not stored)
• Messages and complaints you send to support

Automatically Collected Information

• IP address and device information (device type, operating system, browser)
• Login time, session duration, and platform activity
• Betting History, Transaction Records
• Data from Cookies and Similar Tracking Technologies

Data received from third parties

• Verified information from identity verification services
• Transaction confirmation data from payment processors
• Alerts from Fraud Prevention and AML Services

Why We Need Each Piece of Information — At a Glance

3Purpose of data use

Tk6333 uses your data only for specific, legitimate purposes. We never use your information for unrelated activities.

• Account management: To ensure secure registration, login, password reset, and account protection.
• Service delivery: For placing bets, processing transactions, and paying out winnings.
• Identity and Age Verification: To fulfill legal obligations and protect minors.
• Security & fraud prevention: To detect and prevent suspicious activity.
• Customer support: To respond to your questions and complaints promptly.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal Compliance: To meet AML, KYC, and licensing authority requirements.
• Service Improvement: To analyze usage patterns and improve the overall user experience.

4Data Sharing Policy

Keeping your personal data confidential is our responsibility. In specific circumstances, we may share limited information with trusted partners.

When data may be shared

• Payment processor: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Limited information is shared with verification services to complete the KYC process.
• Legal Authorities: Information may be disclosed in response to valid requests from Bangladeshi or international legal authorities.
• Technology Service Providers: Hosting, cloud storage, and cybersecurity providers operate under strict confidentiality agreements.

When Information Is Not Shared

• To Third Parties for Marketing or Advertising
• To data brokers.
• To any unauthorized party without your explicit consent

5Cookie policy

Tk6333 uses cookies on its website and app to enhance your experience. Cookies are small data files stored in your browser.

Cookies we use

Cookie controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain tk6333 features.

6Data Retention and Deletion

Tk6333 retains your information only for as long as necessary. Data that is no longer needed is deleted on a regular basis.

Retention Period

• Account information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction records: 5 to 7 years in accordance with AML regulations.
• KYC Documents: 5 years after account closure.
• Support Contact: 2 years.
• Log data: 1 year.

7Your Right to Privacy

As a tk6333 member, you have important rights over your own data. We respect these rights and are committed to helping you exercise them.

How to exercise your rights

• Submit a Request by Email: privacy@tk6333.bet
• Contact our support team directly via live chat
• Requests are typically responded to within 7 business days of submission
• Additional verification may be required to confirm your identity

8Protection of Children and Minors

Tk6333 is strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

Age verification is mandatory at registration. An account cannot be activated until age is confirmed through the KYC process. If a minor has registered using false information, the account will be immediately closed and all collected data deleted upon request from a parent or guardian.

9Security measures

Tk6333 has implemented multiple technical and administrative measures to keep your data secure.

Technical security

• 256-bit SSL/TLS Encryption — for all data in transit
• AES-256 Encryption — for sensitive data at rest
• Two-Factor Authentication (2FA) — for account security
• Firewall and Intrusion Detection Systems
• Regular penetration testing and security audits

Administrative Safeguards

• Restricted data access — available only to authorized personnel on a need-to-know basis
• Regular privacy training for staff
• Data Breach Response Plan — you will be notified within 72 hours of an incident

10Contact and Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: privacy@tk6333.bet
• General support: support@tk6333.bet
• Live Chat: Available 24/7
• Response Time: typically within 48–72 hours

We are committed to investigating and resolving your complaints fairly. If you are not satisfied with the outcome, you may escalate the matter to your local data protection authority.